Many people use the words constructive criticism and feedback interchangeably, but they’re not the same thing.
Offering constructive criticism is one type of feedback, but it’s by no means the only one. A healthy feedback culture requires other ingredients.
As a leader, it’s important to develop a consistent practice of catching and celebrating your people doing something right and not merely providing feedback when they do something wrong.
An interesting thing happens when you practice catching people doing something right: more things go right.
Your practice feeds back (as feedback does) and brings out the best in others.
